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Tuesday, June 02, 2020


DBank Mobile

Stay Connected | Banking at your fingertips


DBank Mobile is the mobile banking service from Doha Bank which brings banking convenience to your fingertips. To gain access to this service, you need to download the app from ‘Play Store’ or ‘App Store’ and use your DBank Online username and password or your biometric to login instantly.

Register today to experience a pleasurable banking on our vibrant and user friendly mobile banking app; created on a platform using rich design and services. Experience quick login with biometric authentication, stay connected with Doha Bank through Socio connect and have quick view of your balances every time.


What DBank Mobile can do you for?

  • Available in English and Arabic language.
  • Self-Registration.
  • Biometric Login using Face, Voice or Fingerprints.
  • View balances and transactions.
  • Quick view of account balance (Accounts & Cards).
  • Transfer funds between your own account and other Doha Bank accounts.
  • Local & International money transfer.
  • Western Union Money Transfer.
  • Schedule future payments.
  • View statements for Accounts, Cards & Loans.
  • E-Statement (Accounts & Cards).
  • Utility bill and Card payments.
  • Instant Card Activation.
  • Instant Debit Card block facility.
  • Prepaid e-vouchers.
  • Click card reload.
  • School fee payments.
  • Reset password / Bio-Pin (For biometric enabled devices).
  • D-Cardless withdrawals.
  • Connect to Doha Sooq.
  • Apply Now for Products & Services.
  • Useful Information (ATM / Branch Locator, Forex Rates, Contact Us, Prayer Timings.)
  • Free Flights with Doha Miles

How to register for DBank Mobile?

By self-registering for DBank Online service, you will automatically be enrolled for DBank Mobile banking service. In case, you are not registered for DBank Online, we recommend you to first register for DBank Online banking service by clicking on the below ‘Register’ button




How to register for Biometric login?

You can register for biometric facility through DBank Mobile banking application. Please read below to know the devices that will support biometric facility and steps for its registration:

Apple devices

  • Requires iOS 8 and above.
  • iPhone 5S; iPad Air2; iPad Mini3 and above.

Android devices

  • Requires Android OS 6 and above.
  • Smartphones and Tablets with biometric reader.

Q. How do I enroll for biometric access on Doha Bank application?

A. Follow the below steps to enroll for biometric access:

Existing Users

  • Login to the Mobile Banking App.
  • Under My Profile select Biometric Access.
  • Click on the Register button to enroll for Face or Voice and follow the on-screen instructions.

New Users

  • Login to the Mobile Banking App.
  • Biometric security page will be displayed.
  • On clicking Yes, user will have 2 additional choices of biometric security – Face & Voice.
  • Click on Start Enrollment and follow the on-screen instructions to secure the Mobile Banking App.

What Card services are available?

The following card services are available on the mobile app:

Credit Card

  • View Balances and Transactions
    - Immediate last 20 transactions
    - Monthly Statements of the past 5 months
     
  • Credit Card bill payment
  • CLICK card reload
  • Set E-statement
  • Credit Card Activation

ATM / Debit Card

  • Temporarily Block ATM / Debit card: This service will temporarily block your ATM / Debit card. By doing so, the chosen ATM / Debit card will not be available for further usage until you unblock it by contacting the contact center.
  • Debit Card Activation: This service enables you to activate your New/renewed Debit card and setting up your desired 4 -digit Debit card PIN.

Forgot Password?

DBank Mobile Banking password

In case you have forgotten your DBank Mobile banking password, you can self-generate a new password by clicking on “Forgot Password” available on your mobile app.

Biometric Bio-PIN

In case you have forgotten your Biometric 4 digit Bio-PIN, then please log into the application using your login credentials (Username, Customer No. and Password) and de-register for Biometric facility through ‘My Profile’. Once de-registered, please re-register yourself for the Biometric through My Profile again.


Forgot UserID?

In case you have forgotten your DBank Online User ID, please call +974-44456000 and the Call center agent would assist you with the requirement.


How to download?

In App Store or Google play store you will find the App by searching with key words ‘Doha Bank’.


FAQ’s?

For more information, call 4445 6000, or email at callcenter@dohabank.com.qa

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